2008 Seminars

Liz Sayre-King, President of Professional Solutions Plus, will be presenting several seminars in the upcoming months.

Thursday, January 24, 2008, 7:30 a.m.
Traverse Area Chamber of Commerce Business and Education Series
"Painless Performance Appraisals – How to Give Meaningful Feedback that Rewards Superstars and Improves Performance"

In most human resource surveys, employees consistently report that they want feedback on their performance. Managers, however, either dread the process and put it off indefinitely, or give a quick and superficial evaluation that has little meaning for the employee. In this session, you’ll be provided with tips on how to conduct “painless” performance appraisals that provide useful feedback. Your evaluations will help you retain the best employees while addressing performance issues in a meaningful and constructive way. Sample appraisal formats will help you get the job done easily, and will ensure that it’s a valuable experience for everyone involved.

To register contact the Traverse City Area Chamber of Commerce at 231-947-5075 or go to www.tcchamber.org

Wednesday, February 13, 2008, 8:00 – 10:00 a.m.
Medical Office Manager Organization, St. Joseph Mercy Hospital, Ann Arbor
"The Good, the Bad and the Ugly: Employee Retention, Discipline and Termination"

Your office can be made or broken by your staff. How employees interact with patients, management and other employees is critical to your physicians’ success. How do you make sure that everyone on the team feels valued and motivated? How do you retain the indispensable contributors to your practice? How do you keep a “bad apple” from spoiling the whole bunch? When is the time to call it quits and sever the relationship? And, how do you limit your risk when it’s time to terminate? Learn the keys to increasing productivity, improving job satisfaction, and reducing employee turnover while effectively dealing with discipline issues or termination during this informative session!

To register contact Rebecca Swegles, Ann Arbor Hematology Oncology Associates, 734-712-7727 or at rswegles@annarborhem-onc.com

Wednesday, March 6, 2008, 7:30 a.m.
Traverse City Area Chamber of Commerce Business and Education Series
"Avoiding Disasters in Employee Discipline"

We’re all human, and no one likes conflict. But what happens when you don’t address an employee performance or discipline issue? Believe it or not, there are many ways to provide an employee with negative feedback that are effective and non-confrontational. In this session, real life examples and discussion will help participants see the bigger picture, and tools will be provided to ensure that discipline issues are appropriately addressed, and the workplace is more positive because of it.

To register contact the Traverse City Area Chamber of Commerce at 231-947-5075 or go to www.tcchamber.org